Frequently Asked Questions

  • Methods of Payment

    Julia Zrike Jewelry accepts PayPal, VISA, Mastercard, American Express, and Discover.

  • Order Fulfillment

    Orders are typically shipped within two business days.

  • Shipping

    Shipping is free with every order, with no minimum.

  • Exchanges
    If you have any problems with your order, please contact me (julia@juliazrikejewelry.com) with an explanation of the issue or concern within three days of receipt and I will do my very best to make it right and make you happy.
  • Returns
    Julia Zrike Jewelry accepts returns within 14 days of receipt. The items must be in their original packaging, unworn, undamaged, untampered, and finally, with the tag still attached. Your refund will be issued in the original mode of payment.

    Buyer is responsible for return postage. Send the items to:
    Julia Zrike Jewelry
    Returns
    1349 Lexington Avenue
    New York, NY 10128
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